Client Overview:
Infinity Nurse Practitioners, a healthcare provider based in northeast Ohio, aimed to expand their services by establishing numerous small offices to cater to retail customers. Each office required essential IT services to facilitate smooth operations, including client workstations, file and print services, email and business system access, as well as phone and fax capabilities.
Challenge:
Infinity Nurse Practitioners faced several challenges in setting up multiple offices efficiently. These challenges included the need for rapid deployment to meet growing demand, ensuring cost-effectiveness in the setup process, and establishing a robust IT infrastructure in each office.
Objectives:
The primary objectives for Infinity Nurse Practitioners were swift setup of offices, cost-effective solutions, and ensuring reliability and accessibility of IT services across all locations to support seamless healthcare delivery.
We are proud to have provided Infinity Nurse Practitioners with a scalable and cost-effective cloud-based IT infrastructure solution. Witnessing their explosive growth and knowing that our reliable IT services have played a crucial role in their success is incredibly rewarding.
Solution:
EDSI proposed a comprehensive cloud-based IT infrastructure solution tailored to meet the client’s requirements. This included setting up a centralized cloud-based infrastructure hosted in EDSI’s data center to provide all necessary IT services for each office. EDSI ensured quick deployment, setting up each office within just two days, and provided essential components such as file servers, terminal servers, email servers, and business system databases. They implemented real-time replication of all central infrastructure systems to their disaster recovery facility, provided pre-configured routers with VPN access, and utilized a hosted PBX solution for phone and fax services. Local offices were equipped with laptops accessing hosted desktop services for plug-and-play access to all systems.
Result:
The implementation of EDSI’s cloud-based IT infrastructure resulted in significant outcomes for Infinity Nurse Practitioners. This included explosive growth, scalability, cost savings, and enhanced efficiency. With reliable IT services in place, Infinity Nurse Practitioners experienced exponential growth, expanded their healthcare services effectively, and adapted seamlessly to changing demands. By opting for a cloud-based infrastructure, they saved on upfront and ongoing costs while improving service delivery and customer satisfaction.
In conclusion, the collaboration between Infinity Nurse Practitioners and EDSI demonstrates the transformative impact of cloud-based IT solutions in revolutionizing healthcare access and delivery, paving the way for future growth and success.